Refund & Cancellation Policy
Effective date: September 29, 2025
Overview
This Refund & Cancellation Policy explains how billing, refunds, and plan cancellations work for DividendXray. By creating an account or purchasing a subscription, you agree to this policy in addition to our Terms of Service and Privacy Policy.
Subscriptions & Billing
- Subscriptions renew automatically at the end of each billing period.
- You can manage or cancel your plan from your account settings.
- Taxes (e.g., VAT) may apply depending on your location.
Refunds
- Monthly subscriptions: Non-refundable once a billing period has started.
- Accidental / duplicate charges: Contact us within 14 days; if confirmed, we’ll refund.
- Service issues: If DividendXray is unusable due to our fault and unresolved, we may issue a pro-rated credit/refund at our discretion.
To request a refund, please visit our Contact page.
Cancellations
- You can cancel anytime in your account settings. No further charges after cancellation.
- Pro features remain active until the end of the current billing period.
- Deleting your account is separate from canceling a subscription. For deletion requests, please use our Contact page.
Trials & Promotions
- Trials are free until the end date. Cancel during trial to avoid charges.
- Trial eligibility and duration may vary. Abuse is not permitted.
Chargebacks
Please reach out via our Contact page before filing a chargeback. This ensures faster resolution.
Contact
Questions? Please visit our Contact page.