Refund & Cancellation Policy

Effective date: September 29, 2025

Overview

This Refund & Cancellation Policy explains how billing, refunds, and plan cancellations work for DividendXray. By creating an account or purchasing a subscription, you agree to this policy in addition to our Terms of Service and Privacy Policy.

Subscriptions & Billing

  • Subscriptions renew automatically at the end of each billing period.
  • You can manage or cancel your plan from your account settings.
  • Taxes (e.g., VAT) may apply depending on your location.

Refunds

  • Monthly subscriptions: Non-refundable once a billing period has started.
  • Accidental / duplicate charges: Contact us within 14 days; if confirmed, we’ll refund.
  • Service issues: If DividendXray is unusable due to our fault and unresolved, we may issue a pro-rated credit/refund at our discretion.

To request a refund, please visit our Contact page.

Cancellations

  • You can cancel anytime in your account settings. No further charges after cancellation.
  • Pro features remain active until the end of the current billing period.
  • Deleting your account is separate from canceling a subscription. For deletion requests, please use our Contact page.

Trials & Promotions

  • Trials are free until the end date. Cancel during trial to avoid charges.
  • Trial eligibility and duration may vary. Abuse is not permitted.

Chargebacks

Please reach out via our Contact page before filing a chargeback. This ensures faster resolution.

Contact

Questions? Please visit our Contact page.